Refund and Returns Policy
Returns & Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your camping gear, you may return or exchange the product within 30 days of delivery.
The item must be unused, in original packaging, and in resalable condition.
To initiate a return or exchange, please contact our support team at [your support email] with your order number and reason for return.
Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon arrival.
Refunds:
Once we receive and inspect the returned item, refunds will be processed within 7 business days to the original payment method. Please note that shipping fees are non-refundable.
Damaged or Defective Items:
If your product arrives damaged or defective, please contact us within 7 days of receipt with photos of the damage. We will provide a replacement or full refund at no extra cost.
Terms of Service:
By purchasing from our store, you agree to our terms and conditions outlined here, including payment terms, shipping timelines, and use of the product.